Pingboard is an invite-only tool, so a basic profile is needed for each employee before an Admin is able to invite them to join Pingboard.

Ways Admins Can Create a Profile: 


Admins have a couple of options to create profiles for employees in Pingboard, the easiest of which is importing them from an existing source. Use the CSV Import option, choose from one of our integrations, or set up a connection between Pingboard and an SFTP server (if you have one) to automatically generate and update profiles.

Org Chart Page

Add profiles from the Org Chart page by choosing the option in the left-hand Employees to edit bar and typing in basic info for this new profile. Or you can search for this new person's name on a role card and create their profile while adding them to the role. 

Directory & Admin Menu

Another option is to create that profile from the Employees page. Travel to Admin > Employees or Directory > Employees, then select + New at the top to create a profile. 

Filling In Your Pingboard Profile

If you’ve received an email invite to Pingboard, it means that a profile has already been created for you and it's ready for you to finish – all you need to do is use the Complete Your Profile button in your invite email and fill in any missing information.

Welcome Email Example

Note: You can make changes to your profile at any time by selecting your avatar in the upper right corner of Pingboard and choosing Edit Profile.

Note: When creating a profile, we recommend adding First Name, Last Name, Job Title, and Email Address at least. Email addresses are required for sending an invite to a new user. 

Still need help? Let us know.