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  3. Rippling

Set Up Rippling for Pingboard

To enable syncing between your Pingboard and Rippling accounts you’ll need admin permissions in both systems. Before you set up this integration, you'll need to create an API key within Rippling. You can find those instructions here. 

Note: Making big changes to your data in Pingboard? Consider downloading an Everything Report before completing your setup. That report will serve as your account backup to revert to in case of any mapping accidents or surprises in your sync.

Follow these steps to set up the integration:

  1. Select Account > Add-Ons
  2. Under 3rd party integrations select Rippling, then select Setup and Connect with Rippling.
  3. Next Pingboard will prompt you for your Rippling API key. 
  4. After submitting your Rippling integration will be enabled.  

From here, you’ll be able to configure your Rippling sync.

Congratulations, your Rippling integration is complete!

Tip: Pingboard uses the Email field as our unique identifier, so if you see any duplicate users created in Pingboard after syncing, remove any profiles that don't include an email address or have an email address that doesn't match what's in Rippling.

Once your integration is live, you can make changes to your Rippling sync options on the integration settings page. To return to this page at any time, select Account > Add-Ons > Rippling.

  • Data sync enabled - Syncs employee data from Rippling to Pingboard. The following fields will be synced to Pingboard by default:
    • Employee ID
    • First Name
    • Last Name
    • Job Title
    • Start Date
    • Email
    • Mobile Phone Number
    • Manager
    • Location
    • Department
    • Avatar
  • Overwrite Fields in Pingboard - When on, Rippling is the source-of-truth for synced fields (see above) in Pingboard. For instance, changing an employee's Job Title in their Rippling profile updates their Pingboard Job Title as well.
  • Automatically Invite new users - This will send an email to newly synced employees with a link to set up their profile.
  • Sync by Employees - Takes you to a page to select or deselect users from your sync.
  • Disable Rippling - Breaks the sync between Rippling and Pingboard.
Note: The initial import can take around an hour, longer if you're syncing a large number of employees. After that, data syncs every 3 hours. 

Still need help? Let us know.