Need to cancel? We'll be sad to see you go, but we hope you had a great time while you were with us!
If you're an Admin on a Paid plan, you can request to cancel from your Billing page under the Settings menu.
- Sign in to Pingboard
- Head to Settings -> Billing & Plans
- Click the Compare Plans button
- Click on the Cancel your subscription link at the bottom of the page and select a cancellation reason.
- Click the Cancel Subscription button - your downgrade will occur on the date in bold listed directly above that button.
We require 30 days’ notice prior to renewal for cancellations, and your scheduled cancellation date will be listed in bold on the downgrade modal.
If you have any questions about cancelling, please have your account owner contact us for help.
Still need help? Let us know.