Need to cancel? We'll be sad to see you go, but we hope you had a great time while you were with us!
If you're an Admin on a Free plan, you can delete your account anytime from your Billing page under the Admin menu. Scroll to the bottom of the page and click Delete Account.
Your account will be deleted, all active users will lose access, and the information in your account will be deleted.
If you're an Admin on a Paid plan, you can downgrade to Free at any time from your Billing page in Pingboard. Once you've downgraded to a Free account, you can either continue to use Pingboard for free or follow the instructions above to delete your account from our servers.
If you don't see the option to downgrade to a Free account or have any questions about canceling, please have your account owner contact us for help downgrading or canceling your account.
Whichever method you choose, we hope you'll send us a quick note to tell us a little bit more about why you're canceling, what we did right, and what we can do better for you in the future. We hope you had a great experience, and we're looking forward to hearing from you!
Still need help? Let us know.